Terms & Conditions

Terms of Service
Please read the entire agreement, you can always contact us if you have any questions. By using and ordering from this website you agree to these terms. If you do not agree, please do not use this site. If you have any questions or concerns, feel free to contact us. These terms of service may be revised at any time and from time to time by updating this posting. You should visit this page from time to time to review the current terms and conditions.
 
Payment Terms
We accept major credit cards (MasterCard, VISA, Discover, AmEx), PayPal and check/money order as payment for orders. For check and money order payments, the order will not ship until the payment is received and 'clears'. For PayPal eCheck, we will not ship until the payment clears. Due to potential fraud and misuse, we may decide not to ship an order, or request additional verification information for credit card or PayPal payments. Credit cards must clear the authorization process and are only charged before shipment. Payments through PayPal are always charged at time of order.
 
Shipping Terms

We strive to ship orders are soon as possible, however we do not guarantee delivery or shipment dates. Orders are shipped to the delivery address noted in the customer order. This address is noted in the email sent to the customer upon ordering and is also available in the account order history. We are not responsible for delays or loss stemming from shipments sent to incorrect or invalid addresses. For international orders, you are also responsible for any tariffs, taxes, fees, VAT, duties due upon receipt.

We strongly encourage using a trackable shipping method. Untrackable shipping is at your own risk and there is no way to retrieve or locate the package once it has been sent.. Orders may end up being returned for various reasons including: non-payment of tariffs, incorrect address, unclaimed at post office, etc. If a package is returned or rejected, the customer will be contacted and will have to pay for re-shipment postage.

Return Terms

We can only accept returns of unopened kits and products, within 14 days of receipt (28 days from shipment for international orders). Return shipment is the responsibility of the customer. All returns are credited as store credit upon receipt. Please contact us before returning any package!  We're reasonable people and we hope you are too. Contact us if you have any issues and we'll do our best to help you out!

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